Absolute Pest Prevention gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Absolute Pest Prevention’s registered office is at 1 Alexandra Court, 40 Flowers Avenue, Ruislip. Middlesex. HA4 8GJ and we are a company registered in England and Wales under company number 07596978 . Our designated Data Protection Officer/Appointed Person for the organisation is Bob Howard and can be contacted on 01895 605191 or 07956 246464

Absolute Pest Prevention processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice. 

The personal data that we collect from is: -

• Name

• Home Address

• Personal Email

• Home/Work or Mobile Telephone Number

We collect information in the below ways: -

Information is supplied verbally by the customer over the telephone.

Absolute Pest Prevention takes your privacy very seriously and will never disclosure, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. 

We collect your personal data in the performance of a contract to provide a service to you for the purposes of pest control and prevention.

The information you supply may also be retained on our system invoicing and accounting purposes.

You have the right to access any personal information that Absolute Pest Prevention processes about you and to request information about: -

• What personal data we hold about you

• The purposes of the processing

• The categories of personal data concerned

• The recipients to whom the personal data has/will be disclosed

• How long we intend to store your personal data for

• If we did not collect the data directly form you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. 

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use. 

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Absolute Pest Prevention uses a third-party to provide the below services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

We use into bookkeeping to do our bookkeeping and tax returns and they act in the capacity of a processor on our behalf. The only information we provide them with is your name, address and order details to meet business and legal requirements. 

Absolute Pest Prevention takes your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction.

You are not obligated to provide your personal information to Absolute Pest Prevention however, as this information is required for us to provide you with our services we will not be able to offer some/all of our products or services without it. 

Absolute Pest Prevention only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. 

Absolute Pest Prevention only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.